[SOLVED] Update unsuccessful

Max2Play Home 2016 (en) Forums Max2Play on Raspberry PI [SOLVED] Update unsuccessful

This topic contains 13 replies, has 2 voices, and was last updated by  hnaylor premium 5 months, 3 weeks ago.

Viewing 14 posts - 1 through 14 (of 14 total)
  • 8. April 2017 at 21:31 #28035

    When I opened max2play this morning there was a message advising me to update. So I open the Basic Settings tab and clicked on Update. The result was not successful. What should I do now? Here is a copy of the output:

    Running Check for Plugin Updates and install if available
    Update Jivelite (http://shop.max2play.com/media/downloadable/currentversion/jivelite.tar): Click here to show detailed information
    Update RPi Display (http://shop.max2play.com/media/downloadable/currentversion/rpitouchdisplay.tar): Click here to show detailed information
    Max2Play update started
    Click here to show detailed information
    Get Data
    Install Webinterface
    Archive: /opt/max2play/cache/webinterface.zip
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    Install Scripts
    Archive: /opt/max2play/cache/scripts.zip
    rm: cannot remove ‘/etc/init/whoopsie.conf’: No such file or directory
    rm: cannot remove ‘/etc/rsyslog.d/50-default.conf’: No such file or directory
    crontab: user `odroid’ unknown
    crontab: user `odroid’ unknown
    Factory Settings available
    OK
    Get Plugin from https://shop.max2play.com/media/downloadable/currentversion/hifiberry.tar
    Load Plugin from tar
    –2017-04-08 20:36:28– https://shop.max2play.com/media/downloadable/currentversion/hifiberry.tar
    Resolving shop.max2play.com (shop.max2play.com)… failed: Name or service not known.
    wget: unable to resolve host address ‘shop.max2play.com’
    tar: This does not look like a tar archive
    tar: Exiting with failure status due to previous errors
    Installing Plugin
    Controller OR View Files are missing in the Plugin – Install canceled
    Copy custom header files hifiberry
    Update Kodi: Activate Webserver for Remote Control

    UPDATE NOT SUCCESSFUL

    10. April 2017 at 12:42 #28053

    Hi hnaylor

    Have you tried to update Max2Play through Settings / Reboot, it seems that you have problem with the internet connection, please check the following from the debug info:

    Resolving shop.max2play.com (shop.max2play.com)… failed: Name or service not known.
    wget: unable to resolve host address ‘shop.max2play.com’

    Please try to check the RPI internet connection then update Max2Play by clicking the button for update on Settings / Reboot page.

    Regards,
    Mohammad mbydeen

    10. April 2017 at 20:07 #28086

    Hi Mohammad,
    Thanks for replying. Yes, I tried to update through Settings / Reboot — I don’t know any other way to do it!
    My Internet connection is good — I was playing Internet Radio before and after the “did not succeed” message.
    However, now I think maybe it did succeed, because the version at top right is “Version 2.42” whereas the version I had installed was 2.41.
    regards,
    Hilary

    11. April 2017 at 11:29 #28093

    Hi Hilary

    Its good to know that you have solved your problem, please try to update Max2Play before posting on the forum, since many problems could be solved by just an update.

    Best Regards,
    Mohammad Mbydeen

    13. April 2017 at 6:15 #28192

    Mohammad,
    I *DID* try to update Max2Play before posting. Read my post:
    “So I open the Basic Settings tab and clicked on Update.”
    And the results was “did not succeed.”
    I don’t know if “version 4.3” means I succeeded or not?

    thanks
    Hilary

    13. April 2017 at 10:55 #28195

    Hello hnaylor,
    I am a little bit confused, you have posted that you done the update successfully

    Hi Mohammad,
    Thanks for replying. Yes, I tried to update through Settings / Reboot — I don’t know any other way to do it!
    My Internet connection is good — I was playing Internet Radio before and after the “did not succeed” message.
    However, now I think maybe it did succeed, because the version at top right is “Version 2.42” whereas the version I had installed was 2.41.
    regards,
    Hilary

    Please note that the latest version of Max2Play is 2.42.

    Best Regards,
    Mohammad Mbydeen

    14. April 2017 at 5:28 #28242

    Hi Mohammad,
    No, I posted that I **tried** to do an update and it produced a message “did not succeed” (and I included the detailed progress in my message). Then I noticed that the page says “version 2.42” and asked if that means the update did in fact succeed, even though I received a notification that it did not.
    Yes, it is confusing when the software says “did not succeed” when it did succeed! 🙂

    thanks
    Hilary

    19. April 2017 at 10:59 #28338

    Hi Hilary,

    Since it indicated that the version has changed to version 2.42, the update has occurred. you can send us the debug info on Settings / Reboot page.

    Best Regards,
    Mohammad Mbydeen

    20. April 2017 at 0:03 #28358

    Hi Mohammad,
    Isn’t that what I sent you in my first message, 8 April above?
    thanks
    Hilary

    20. April 2017 at 9:28 #28366

    Hi Hilary,

    I need the debug info on the bottom of the Settings / Reboot page, you just click on the DEBUG INFO to extend it and then copy the info from there.

    Regards,
    Mohammad Mbydeen

    22. April 2017 at 16:52 #28408

    #### FILESYSTEM ####
    Filesystem 1K-blocks Used Available Use% Mounted on
    /dev/root 7351024 2629516 4398216 38% /
    devtmpfs 437052 0 437052 0% /dev
    tmpfs 441384 0 441384 0% /dev/shm
    tmpfs 441384 44940 396444 11% /run
    tmpfs 5120 4 5116 1% /run/lock
    tmpfs 441384 0 441384 0% /sys/fs/cgroup
    /dev/mmcblk0p1 61384 21880 39504 36% /boot
    //HILARY7/Music 1953480700 301396060 1652084640 16% /mnt/mpd
    tmpfs 88280 4 88276 1% /run/user/1000

    #### LOAD AVERAGE ####
    0.29 0.11 0.05 1/248 13031

    #### KERNEL ####
    Linux max2play 4.4.41-v7+ #942 SMP Mon Jan 9 15:00:25 GMT 2017 armv7l GNU/Linux

    #### LINUX-VERSION ####
    Distributor ID: Raspbian
    Description: Raspbian GNU/Linux 8.0 (jessie)
    Release: 8.0
    Codename: jessie

    24. April 2017 at 19:40 #28448

    Hi Mohammad,
    I burned the image <<m2p_rpi3_default_241_wps_autoexpand.img>> and installed it on 3/31/2017. Is there a newer one than that?
    I don’t understand the difference between “4.4.41-v7+ SMP” in the debug report and “Version 2.42” printed at top right of each page in max2play web user interface.
    thanks
    Hilary

    25. April 2017 at 11:42 #28466

    Hi hnaylor,

    Sorry for the confusion. but the only way the you can check Max2Play version is the top right corner of the web interface. if the error is still exist, please try to burn new image and update Max2Play again.

    Again, sorry for any inconvenience.

    Best Regards,
    Mohammad Mbydeen

    25. April 2017 at 16:54 #28489

    Hi Mohammad,
    Thanks for clarifying. The version at the top right corner of my web interface is 2.42.
    I do not see any errors at this time.
    regards,
    Hilary

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