Unable to activate Max2Play on Pi 3

[Metaldog99 premium]

Metaldog99 premium

9. April 2016 at 19:04 #19724

I have upgraded my pi to Pi 3 and downloaded 2.29 Jesse image. I am unable to activate either of my 2 licenses. Always get „Your license could not be validated. Did you choose the right eMail-Address that is registered as a customer at http://www.max2play.com? If you have a key for activation please recheck, that the key is entered correctly.“

Using HiFiBerry DAC+ Pro. Has been working fine on my Pi 2.

I have deleted the key, saved, rebooted, entered key, saved, rebooted at least 10 times or more with both licenses (email address).

Any advice on what to do next?

[Heiner premium]

Heiner premium

11. April 2016 at 15:09 #19741

Hi Metaldog,
I just checked your email and it works with our test devices. Have you tried activating it with another internet connection to rule out yours as a source for error? The only possible issue we have encountered would be fixed with these steps:
Make sure your Max2Play device is connected to the internet.
Delete the license in the Max2Play interface and click „save“ with a blank field.
Click on „Settings/Reboot“ again, reenter your license and click „save“.
Check if the green „Activated“ field appears. If not, contact us again for further help.