Unable to activate Max2Play on Pi 3

Max2Play Home 2016 (en) Forums Max2Play on Raspberry PI Unable to activate Max2Play on Pi 3

This topic contains 1 reply, has 2 voices, and was last updated by  Heiner premium 6 months, 2 weeks ago.

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  • 9. April 2016 at 19:04 #19724

    I have upgraded my pi to Pi 3 and downloaded 2.29 Jesse image. I am unable to activate either of my 2 licenses. Always get “Your license could not be validated. Did you choose the right eMail-Address that is registered as a customer at http://www.max2play.com? If you have a key for activation please recheck, that the key is entered correctly.”

    Using HiFiBerry DAC+ Pro. Has been working fine on my Pi 2.

    I have deleted the key, saved, rebooted, entered key, saved, rebooted at least 10 times or more with both licenses (email address).

    Any advice on what to do next?

    11. April 2016 at 15:09 #19741

    Hi Metaldog,
    I just checked your email and it works with our test devices. Have you tried activating it with another internet connection to rule out yours as a source for error? The only possible issue we have encountered would be fixed with these steps:
    Make sure your Max2Play device is connected to the internet.
    Delete the license in the Max2Play interface and click „save“ with a blank field.
    Click on „Settings/Reboot“ again, reenter your license and click „save“.
    Check if the green „Activated“ field appears. If not, contact us again for further help.

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