Spotty is not working; helper app is reported as not available, although availab

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  • rtbuw premium
    28. September 2021 at 7:14 #51679

    Hi,
    when selecting spotty from the main menu, I get the following.

    
Spotify Anmeldedaten fehlen
Bitte überprüfen Sie Einstellungen/Erweitert/Spotty Spotify für Squeezebox im Web Interface

    When going to the settings, I get

    
Beim Ausführen der Spotty Helfer-Anwendung ist ein Fehler aufgetreten. Vermutlich wird diese auf ihrem System nicht unterstützt. Bitte wenden Sie sich an mich, unter Angabe der folgenden Plattform-Informationen:

Betriebssystem: Debian / armv7l-linux

Ordner für Hilfsprogramme:
/usr/share/squeezeboxserver/Bin/armhf-linux
/usr/share/squeezeboxserver/Bin
/usr/share/squeezeboxserver/Bin/arm-linux
/usr/local/sbin
/usr/local/bin
/sbin
/bin
/usr/sbin
/usr/bin
/var/lib/squeezeboxserver/cache/InstalledPlugins/Plugins/Spotty/Bin
/var/lib/squeezeboxserver/cache/InstalledPlugins/Plugins/Spotty/Bin/arm-linux
ldd (Debian GLIBC 2.24-11+deb9u4) 2.24
 
Konto: 	Importieren:

    The helper app is available:

    
ll /var/lib/squeezeboxserver/cache/InstalledPlugins/Plugins/Spotty/Bin/arm-linux/spotty-hf
-rwxr-xr-x 1 squeezeboxserver nogroup 4132392 Jul 12 07:51 /var/lib/squeezeboxserver/cache/InstalledPlugins/Plugins/Spotty/Bin/arm-linux/spotty-hf

    log file:

    
tail -f /var/log/squeezeboxserver/server.log
[21-09-28 07:06:29.0875] Plugins::Spotty::Helper::get (51) Didn't find Spotty helper application!
[21-09-28 07:06:29.0903] Plugins::Spotty::Helper::get (52) Last error:
Illegal instruction
[21-09-28 07:06:29.0932] Plugins::Spotty::Connect::canSpotifyConnect (84) Cannot support Spotty Connect, need at least helper version 0.12.0

    After spotty was not working, I did an update from max2play and also apt-getupdate && apt-get upgrade.

    MarioM Moderator
    28. September 2021 at 12:54 #51681

    Hi rtbuw,

    The error message says to please contact the developer of the Spotty Helper plugin, and including the platform information. You can contact the developer in the Slimdevices forum: https://forums.slimdevices.com/
    It looks like the Helper plugin is not compatible with your system, or you need a newer version of the plugin.

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