Max2Play Home › Forums › General Questions on Hardware and Max2Play Versions › Screen no longer responds to touch in some areas (but still displays ok)
- This topic has 4 replies, 3 voices, and was last updated 3 years, 6 months ago by Heiner premium.
2. November 2019 at 12:55 #47461
I have M2P/Rasp3 with 7″ display, it has worked well for several years.
It has been on the shelf for a few weeks and when I have re-started, some parts of the screen no longer respond to touch.
Everything else seems to be working fine, I can access through the web interface, and some functions via jivelite (the parts of the screen where I can touch).
I have tried a complete re-set, burning a new image etc. This morning I also took apart and re-built the hardware to check if some connectors had become unseated somewhere – this didnt help, and I am back in the same situation.
Is this a known issue? Is it a software problem, or are the (touch) screens known to die?
Gavin5. November 2019 at 15:57 #47470
Could you please tell me more about what hardware you used? Especially the power supply could be decisive. Otherwise it seems that your display is simply broken. Yet, I am not aware of a case in which the display does not work after some time. But wear of electronic components after a few years can never be ruled out.6. November 2019 at 9:36 #47500
I’m using the same power supply that I have always used which was originally provided by max2play with this kit. It has always been fine.
Is it worth trying a different psu if I have one? (In which case what must be the output)?
Gavin12. November 2019 at 12:53 #47521
Any response from support please?13. November 2019 at 11:09 #47522
It’s most likely that this issue is connected to hardware setup. To rule out a possible issue with the software, you can burn a new image. If you already tried our new buster release, you can now try a fresh install of the stretch image. Since it’s implementation of the 7″ screen has not changed, this should rule out any possible bugs causing touch control issues.
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