Max2Play Home › Forums › General Questions on Hardware and Max2Play Versions › Not Activated
- This topic has 5 replies, 3 voices, and was last updated 4 years, 10 months ago by
Heiner premium.
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25. Mai 2019 at 11:47 #45487
Hey, max2play has been working well but after an update i’m having a problems activating the licensing.
Not Activated, have tried a refresh, entering my email etc….
Is there Maintenance happening please?
kt
Love max2play, big respects to all!
27. Mai 2019 at 15:50 #45490Hi kanetoad,
You may follow these steps to reactivate your license:
1. Make sure your Max2Play device is connected to the internet.
2. Delete the license in the Max2Play interface and click „save“ with a blank field.
3. Click on „Settings/Reboot“ again, reenter your license and click „save“.
4. Check if the green „Activated“ field appears. If not, contact us again for further help.Make sure you use the same mail address as in your forum profile.
We also have a short wiki article covering all aspects of the activation process.28. Mai 2019 at 14:27 #45494Hi MarioM
Have tried this on a couple of builds with no joy.
The devices are connected to the internet, is it just ports 443 and 80 please?
Many Thanks!
KT29. Mai 2019 at 10:58 #45500Hi kanetoad,
Sorry about the inconvenience.
I tested your email as a license on one of our devices and it works here.
Please make sure your router is not blocking the access of your Max2Play device. You can also check the Settings/Reboot page’s Health Checker to see if your internet connection is active.
3. Juni 2019 at 17:01 #45586Hi kanetoad,
Depends on your setup, however, it should not be an issue for activation of your license.
Have you been successful by now with activation? It might just have been a temporary inaccessability issue.
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