Can't get the License Code to Work

Max2Play Home 2016 (en) Forums SD-Card Imaging and getting started Can't get the License Code to Work

This topic contains 9 replies, has 3 voices, and was last updated by  Mbydeen 8 months, 3 weeks ago.

Viewing 10 posts - 1 through 10 (of 10 total)
  • 25. February 2017 at 14:20 #27215

    I cannot for the life of me get my License code to work.
    I am connected to the internet
    I have done everything in the forums and wiki to try to get this solved
    It just wont take the license code that I got with my JustBoom bundle
    Help

    25. February 2017 at 15:08 #27216

    Hi

    the licence code ist your email-adress whitch you entered buying the licence

    25. February 2017 at 15:22 #27217

    I don’t have an email address associated with the license. When I got the justboom dac hat there was a card included with a license number.

    25. February 2017 at 15:25 #27218

    and an email-address when you ordered the RaspberryPi bundle?

    25. February 2017 at 16:17 #27219

    I won it in a contest from Instructables. I’ll try my different email addresses and see if any work but I can’t imagine that they tied it to my email since it came from a distributor.
    Why won’t the code itself work? Can I get another code or tie it to my email address?

    27. February 2017 at 16:52 #27286

    Hi NizzyAmps

    I suggest you to follow these steps:

    1. Recheck the Antivirus on your computer if it has a firewall functionality, and check the Windows firewall if you are using windows OS, it could be that the firewall on your OS blocks the connection to our activation server.

    2. Please check the firewall on your router, you may have to disable it to activate the license.

    3. Please try different internet browsers and be sure that the browser is up to date.

    Regards,
    Mohammad Mbydeen

    28. February 2017 at 11:09 #27297

    I ended up just buying a new license. It worked perfectly with my Email address

    28. February 2017 at 12:55 #27312

    Hi NizzyAmps

    Sorry for any inconvenience. we are happy that you solved your problem, and we hope that you will enjoy Max2Play.

    Regards,
    Mohammad Mbydeen

    28. February 2017 at 16:21 #27349

    No problem. I love your software!

    1. March 2017 at 14:53 #27374

    Hi NizzyAmps

    Hope you are enjoying Max2Play.

    Regards,
    Mohammad Mbydeen

Viewing 10 posts - 1 through 10 (of 10 total)

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