26. März 2018 at 13:52 #34732
Please tell me if I have posted this question in the wrong topic so I may post it correctly.
I have purchased a Pi 3B, HiFiBerry Amp2 and an SD Card with Max2Play preinstalled as a bundle from HiFiBerry. The bundle included a premium license code.
Unfortunately the license code has not worked and my premium subscription is still not activated. I have followed instructions found elsewhere in this forum which advised removing the code and saving the blank field and then trying the code again. This has also not worked.
What should I try now?
Thank you for your help.
Scott26. April 2018 at 22:03 #35352
Hi there,same problem: my sdcard with max2play crashed: and -not the first time- I installed a new image and so on. but this time he doesn´t accept my e-mail als licence-code. I tried everything described, but doesnt function. Raspberry Pi 2 Modell B, hifi-dac. code not value. any idea?
greetings27. April 2018 at 14:59 #35366
As mentioned before, license issues are best solved via email because I can check the license myself and let you know what to do based on the status of your license without having to worry about publishing it 😉
For now, you can try removing the license, saving with blank field and reentering the license.
If that does not solve it, please write an email with your license.
Also, please make sure that your code is not a voucher for a free license purchase in our store. In that case you need to enter the code in our shop’s shopping basket before checkout 😉
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