31. März 2020 at 13:30 #48354
I was having problems with max2play dropping out and some weird behaviour from Squeezelite clients, so I downloaded and installed a clean image of max2play. However, the web interface tells me that the license is not activated. I gave it the email address with which I bought the premium license ([email protected]) but nothing I do will activate it. I tried disabling all ad and pop-up blockers etc but this didn’t help. Any ideas?
Thanks, Andy31. März 2020 at 17:42 #48363
I tried your suggestion, but it had no effect. I tried disabling all virus software and firewalls, but that didn’t help. The internet connection was fine throughout, and I can SSH into the Pi and ping various external IP addresses.
A new problem is that the Pi now won’t automatically mount the external drive, even though I’ve added it to fstab. However, now that I’ve mounted the drive, the Squeezebox server is running three clients successfully, so at least I’ve cured the original problem (long periods of silence from all the Squeezebox clients). For now at least.
Andy31. März 2020 at 23:19 #48369
An update: I still can’t obtain a license, but I’ve queried the logs on my Pi-hole (DNS interceptor). It seems that when I try to enter my email address into the settings page, a query is sent to shop.max2play.com but this returns with „NODATA“.
Andy2. April 2020 at 14:44 #48395
We are sorry about that. We usually send a reminder to our customers every six months and the next one still needs some time. It would be nice if each customer was notified individually in advance when their license expires. Unfortunately, from a technical point of view, this is currently not yet possible for us.2. Juni 2020 at 13:18 #48909
Unfortunately we had an internal network error at the weekend, so license activation was no longer possible with certain Max2Play versions. As of today, the activation via the refresh button next to the license input box should work again. Apart from that, we are currently working on a plugin that updates the affected versions so that similar issues no longer occur in the future.
We ask for your understanding, if such problems still occur to you. We try to solve them as soon as possible.
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