Cannot connect via bluetooth

clarenze premium

15. Oktober 2020 at 12:38 #49847

Hello,

I have a Raspi3 with HifiBerry running on max2play 2.52.
I activated my license and installed bluetooth support. I was able to connect my cellphone (OnePlus 7 Pro, Android 10) once but I never was able to hear any music. When I disconnect and connect again, the connection is established but immediately dropped. Can you help me?

Here is the Bluetooth DEBUG output:

#### Bluetooth Installation ####

#### Bluetooth Dongle ####
hci0: Type: Primary Bus: UART
BD Address: B8:27:EB:87:7F:72 ACL MTU: 1021:8 SCO MTU: 64:1
UP RUNNING PSCAN
RX bytes:5352 acl:57 sco:0 events:225 errors:0
TX bytes:4859 acl:60 sco:0 commands:132 errors:0

#### DEVICE OnePlus 7 Pro ####
spawn /usr/bin/bluetoothctl
Waiting to connect to bluetoothd…
[0;94m[bluetooth][0m#

[[0;92mNEW[0m] Controller B8:27:EB:87:7F:72 max2play2 [default]
[0;94m[bluetooth][0m#

[[0;92mNEW[0m] Device 98:09:CF:75:FC:31 OnePlus 7 Pro
[0;94m[bluetooth][0m# info 98:09:CF:75:FC:31
Device 98:09:CF:75:FC:31
Name: OnePlus 7 Pro
Alias: OnePlus 7 Pro
Class: 0x5a020c
Icon: phone
Paired: yes
Trusted: no
Blocked: no
Connected: no
LegacyPairing: no
quit
UUID: Dialup Networking (00001103-0000-1000-8000-00805f9b34fb)
UUID: OBEX Object Push (00001105-0000-1000-8000-00805f9b34fb)
UUID: Audio Source (0000110a-0000-1000-8000-00805f9b34fb)
UUID: A/V Remote Control Target (0000110c-0000-1000-8000-00805f9b34fb)
UUID: A/V Remote Control (0000110e-0000-1000-8000-00805f9b34fb)
UUID: Headset AG (00001112-0000-1000-8000-00805f9b34fb)
UUID: PANU (00001115-0000-1000-8000-00805f9b34fb)
UUID: NAP (00001116-0000-1000-8000-00805f9b34fb)
UUID: Handsfree Audio Gateway (0000111f-0000-1000-8000-00805f9b34fb)
UUID: SIM Access (0000112d-0000-1000-8000-00805f9b34fb)
UUID: Phonebook Access Server (0000112f-0000-1000-8000-00805f9b34fb)
UUID: Message Access Server (00001132-0000-1000-8000-00805f9b34fb)
UUID: PnP Information (00001200-0000-1000-8000-00805f9b34fb)
UUID: Generic Access Profile (00001800-0000-1000-8000-00805f9b34fb)
UUID: Generic Attribute Profile (00001801-0000-1000-8000-00805f9b34fb)
UUID: Vendor specific (deab91e4-670f-11e1-9ace-30bc4824019b)
Modalias: bluetooth:v001Dp1200d1436
[0;94m[bluetooth][0m# quit
[0;94m[bluetooth][0m#

[[0;91mDEL[0m] Controller B8:27:EB:87:7F:72 max2play2 [default]
[0;94m[bluetooth][0m#

Waiting to connect to bluetoothd…

#### BLUEALSA RUNNING ####
2

Regards

Clarenze

MarioM Moderator

16. Oktober 2020 at 14:41 #49850

Hi Clarenze,

Thank you for the debug info. In order to narrow down the problem, please answer the following questions: Have you enabled direct streaming to the sound card or installed streaming to the Squeezebox Server? Do you use a bluetooth dongle or the integrated bluetooth? Do you use our stretch image or buster?

clarenze premium

17. Oktober 2020 at 10:10 #49854

Hi,

It is configured to „direct streaming to the soundcard“.
I intend to use the integrated bluetooth adapter.
The Debian version is 9.4. It is the image provided by you (I bought a pre-installed max2play package).

Regards

Clarenze

MarioM Moderator

20. Oktober 2020 at 11:50 #49869

Hi Clarenze,

Please make sure you have followed the steps for direct Bluetooth streaming on our wiki: https://www.max2play.com/en/wiki/bluetooth-direct-stream/

If the problem persists, please try to download a new stretch image from our download page and burn it to the SD card. Then try the Bluetooth connection again.

clarenze premium

28. Oktober 2020 at 10:32 #49944

I tried that now, but it still does not work. I think the bluetooth feature never worked. I tried on a different device one year ago and had exactly the same problems. Also back then support was not willing to do anyhting beyond recommending to reinstall. This is a big disappointment. Every 50€ bluetooth speaker can do this.

MarioM Moderator

28. Oktober 2020 at 13:24 #49948

Hi Clarenze,

I tested bluetooth streaming again and could not reproduce the problem. So I am assuming that there is a configuration error. Can you connect your mobile phone to the Pi via the plugin? Can the Pi find any Bluetooth devices in the area?