Max2Play Home › Forums › Max2Play on Raspberry PI › Auxiliary output randomly stops working
Tagged: Auxiliary, bug, max2play, Squeezebox, Squeezelite
- This topic has 29 replies, 3 voices, and was last updated 5 years, 9 months ago by Heiner premium.
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Posted in: Max2Play on Raspberry PI
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25. Dezember 2018 at 19:48 #42941
Hi,
I currently have a Max2Play and Squeezebox/Squeezelite setup running on a Raspberry Pi Model 3B+.
There are two squeezelite instances – one for an auxiliary output and one for a USB sound card. The Raspberry Pi is connected through the integrated WiFi chip.The auxiliary output will suddenly stop working at a random time without me changing any settings. This means that only the USB sound card will play audio. I’ve tried looking at and tweaking the settings and nothing works. I tried a clean reinstall. Again, the auxiliary output worked for around 3-5 days and then it stopped again.
I have no idea why this happens. Please could you provide some help.
Debug information
Audioplayer Debug
Squeezebox Server Debug
Raspberry Settings DebugThanks,
Josh3. Januar 2019 at 11:37 #43050Hi Josh,
Thanks for the detailed logs.
By auxiliary you mean the built-in audio jack?
Can you look at the Health Checker when playback drops? Is there a performance spike?Do you use WiFi for your BT-setup, too? The BT and WiFi on 3B+ share the same small chip for operations so this might be a source of issue for your BT playback.
3. Januar 2019 at 15:15 #43081Hi Heiner,
Happy New YearYes, I meant the built-in audio jack. Since my last message, however, it started working again and has been working for the past week. If I do encounter this again, I will follow your instructions of looking at the Health Checker.
Yes, I do use WiFi to connect to my LAN. I don’t think that this is a problem because using Bluetooth without going through Squeezebox does work fine.
Thanks,
Josh18. Januar 2019 at 23:27 #43881Hi,
Sorry to bump this thread however this issue has started occurring again. I’ve tried systematically changing the settings in Max2Play but nothing seems to work.
Is there a way to reinstall all the audio drivers without reinstalling all of Max2Play again?Also, please could you remove the [SOLVED] tag on this thread.
Thanks,
Josh21. Januar 2019 at 13:30 #43946Hi Josh,
What do you mean by changing the settings? The audio drivers cannot be reinstalled.
Did you try deactivating BT or using ethernet yet?
31. Januar 2019 at 19:25 #44308Hi Heiner,
Sorry for the late reply – I accidentally stopped email notifications so I didn’t receive your reply.
I tried changing the Squeezebox/Squeezelite player audio sources and Raspberry Pi settings however these do not do anything.
Is there any other way to fix the audio problem without formatting everything and starting again? This seems to be a recurring problem and it is not ideal to have to reinstall the entire system every time it stops working.I’ve now basically given up on BT as it is not working with Squeezebox at all (even though it does work natively). I am not using ethernet as it is impractical to get a cable from the router to the Pi. Despite this, I do not think that these would affect the audio output.
Thanks,
Joshua Heng1. Februar 2019 at 11:11 #44311Hi Joshua,
I’m sure there is a solution without reformatting. Resetting is a feature we only install for specific things since can cause other issues. With the USB card drivers it just wouldn’t make sense.
If you like to experiment with different features of Max2Play, it’s a good step to make a backup of your existing image’s setup for future projects.
I’m also not sure what exactly your current situation is. Your players‘ playback does not work at all or it stops after a few days?
If the former is the case, a new image would be your best bet, also just to make sure there is no hardware defect.
If the latter is the case, you need to look at performance in the Health Checker and try to tweak aspects of your setup that might decrease performance (WiFi, USB powered hub to make sure the USB DAC is not receiving insufficient power, power supply in general for 3B+ should have 3A especially with USB connected, etc.)1. Februar 2019 at 19:09 #44315Hi Heiner,
The issue that I am having is that my squeezelite player called ‚mainroom‘ is not working. It uses the default auxillary 3.5mm output jack however there is no output coming out of it. This happened previously, and was working again after a complete reinstall/new image. Around 5 days after the new image, however, it stopped working again and has not been working ever since. I am reluctant to install a new image again as if this is a consistent issue it will become impractical.
The performance in the Health Checker is normally less than 0.65 and the power supply is a proper 3A raspberry pi power supply. If power was an issue, I would have thought that the USB soundcard would not be working instead.My other squeezelite player ‚desk‘ which runs of a USB sound card works as intended.
Thanks,
JoshHealth Checker
Internet: Connected
CPU Load: 0.60
SD Card Usage: 14%
Temp CPU: 51.5
Power Supply: OK- This reply was modified 5 years, 10 months ago by JoshHeng.
4. Februar 2019 at 13:01 #44332Hi Josh,
Try removing the -C parameter from your audio jack output player.
So the device keeps working and the USB card is also running on the same device and does also not stop working?
It’s only the audio jack output on a device that’s otherwise working fine?5. Februar 2019 at 9:12 #44350Hi,
I tried removing the C parameter and it still doesn’t work.
I’ve also tried changing the order of multisqueeze players (ie the ‘mainroom’ player before the ‘desk’ player), however this doesn’t work too.
Yes; the device is working fine, including its USB sound card, apart from the audio jack.Thanks, Josh
5. Februar 2019 at 11:39 #44352Have you selected anything in the Raspberry Settings? Please try the option „force headphone jack“ there.
5. Februar 2019 at 18:09 #44387Hi,
I’ve already tried that and looked at/changed other settings in that menu but it still does not work.Thanks,
Josh6. Februar 2019 at 10:06 #44388Try disabling build in audio in the Raspberry Settings, rebooting, enabling it again and rebooting again.
If that still does not change anything, try removing the USB sound card if possible to see if this changes anything about the audio jack issue.
7. Februar 2019 at 0:52 #44396Hi Heiner,
I’ve tried the steps that you recommended but the audio jack still doesn’t seem to work.Thanks,
Josh7. Februar 2019 at 23:25 #44417Hi Heiner,
I’ve got two Raspberry Pis and I just swapped the one running Max2Play (ie the sound card, audio jack and SD card).
The audio jack still doesn’t work, so it must be a software problem instead of a hardware problem (unless I have two broken Pis)14. Februar 2019 at 4:22 #44457Hi Josh
I might be able to help if we work together!!
I have looked at your enclosed debug files and I can see that you haven’t done a update lately
If you go into the raspberry settings tap and scroll down to „Kernel and Package Updates and Upgrades“
next: Reboot your PI
If you haven’t installed the plugin: Remote Control do it and set it up
I need to know the status of two programs
After you have locked in with your user/password type:
sudo systemctl status shairport
look for the line „Active:“ and let me know what it says here after.
Do the same thing with:
sudo systemctl status Squeezelite
looking forward to your answer
Peter
15. Februar 2019 at 0:52 #44459Hi Peter,
Thanks for helping me.I updated the kernel and packages but it still isn’t working.
I also just SSHed directly instead of using the remote control plugin. This is what I got (which doesn’t seem right):sudo systemctl status shairport ● shairport.service - LSB: Script to start shairport Loaded: loaded (/etc/init.d/shairport; generated; vendor preset: enabled) Active: inactive (dead) Docs: man:systemd-sysv-generator(8)
sudo systemctl status squeezelite ● squeezelite.service - LSB: Script to start squeezelite Loaded: loaded (/etc/init.d/squeezelite; generated; vendor preset: enabled) Active: inactive (dead) Docs: man:systemd-sysv-generator(8)
If it helps, this is the result of
sudo systemctl status
:
LinkI’ll also attach the updated debug files:
Multisqueeze
Squeezebox
Raspberry Settings
Audioplayer
SettingsThanks for the help again,
Josh15. Februar 2019 at 8:25 #44460Hi Josh
There is no overlap in your settings and boot config is also ok, I can’t see if you have marked jack instead of HDMI but you have told Heiner that you did.
Normally when we talk about software errors its more black or white (either it works or it doesn’t) It is more likely some outer interference ….. like your power supply (we are all hav’ing that problem sooner or later) I wood suggest that the next thing to try is the minimalistic approach. uninstall bluetooth and unplug your usb sound card. If you have other usb / GPIO devices pluged in remove them too.
maybe if load all on one PI and nothing on the other … does that make a difference ???
Most 5v plugs are more likely 4.6-4.75v wich is too low for the PI.
Let me know the result of your test, I will try to think of any other possible solution.
Peter
16. Februar 2019 at 0:55 #44466Hi Peter,
I tried using different power supplies
I removed all unneeded plugins such as Bluetooth and RPi Camera
I also removed my USB sound card and tried that.
None of these methods worked.I believe that it is a software issue because I have tried multiple Raspberry Pis and power supplies, and the problem persists. This happened to me before and I could only solve it through a complete reset of the image (with the hardware the same), but the problem came back after around 1/2 weeks. I just don’t know that the issue is, or how to fix it without resetting the image again.
Thanks,
Josh16. Februar 2019 at 4:08 #44468Okay
There is nothing wrong with the basic settings
We can take a look at the log for hardware to see if there is any error message:
Open Remote Control plugin and type:
dmesg
The last thing I know of that we can do… making the audio jack output the default output and/or secure that it stays that way
I need the readout of those two commands:
cat /proc/asound/cards
and
aplay -l
This will show us in which ordre the sound cards are loaded there after we can set up a new file to make sure we that always get the same order!!
- This reply was modified 5 years, 9 months ago by Cassio299.
18. Februar 2019 at 1:37 #44486Hi Peter,
Sorry for the late reply.Dmesg Response
cat /proc/asound/cards
aplay -lThanks,
Josh18. Februar 2019 at 9:09 #44487Hi Josh
Your boot up file (Dmesg file looks ok) you do however have a hang on boot (just a delay):
[ 4.297395] random: crng init done
[ 4.297411] random: 7 urandom warning(s) missed due to ratelimitingthis can be avoided by installing:
sudo apt update
sudo apt install haveged
sudo systemctl enable havegedIf you want!!!
You should also expand your SD card if you haven’t already done so (to avoid future hang ups)
You do so in the settings/reboot tab click on „expand filesystem“ then Reboot
The following settings are important for your device to work as intented:
Audioplayer tab
turn off Squeezelite
turn off ShairportBluetooth tab
Sound Device: Alsa – hw:0.1 HDMI (because you are using the 3,5mm jack wich needs the Alsa – hw:0.0 driver to run)
(if you have set it to hw:0.0 unload bluetooth speaker change the setting and click save)Multisqueeze tab
Your cards readout said that card 0 was the Alsa driver and card 1 was the USB DAC (this is the normal standard so nothing was changed here)Set the instances according to that
Instance 0 : sound card: default bcm2835 ALSA……..card = ALSA (your 3,5mmm jack)
Instance 1 : sound card: default – USB AUDIO DAC, or front – USB Audio DAC
Instance 2 : sound card: Your Bluetooth Device (if you have a bluetooth audio speaker)Set Audio Output on Raspberry PI: Force Headphone Jack
Let me know if this did anything !!
Peter
- This reply was modified 5 years, 9 months ago by Cassio299.
18. Februar 2019 at 11:12 #44499Hi Peter,
I tried following your steps but it hasn’t fixed the issueI disabled the autostart of Squeezelite and Shairport in the AudioPlayer tab, however they still seem to start and run.
Thanks,
Josh18. Februar 2019 at 13:47 #44505Hi Josh
Thats weird … in AudioPlayer tab try this: Squeezeligt: stop Squeezeligt then unmarked auto startup then click save next to it
do it the same way for Shairport.reboot
and go back and check.
Have you checked bluetooth settings that you have picked the 2nd from top ALSA HDMI ?
Peter
19. Februar 2019 at 2:05 #44518Hi Peter,
Squeezelite and Shairport
I cannot stop squeezelite and shairport (Trying to stop … could NOT stop process – try kill instead) and sometimes kill does not work. When I do manage to kill the processes, once I reload the page they have started again. The checkboxes are unticked.Bluetooth Settings
Bluetooth just streams directly to the Squeezebox server so there is no option. Bluetooth also doesn’t work this way, but that’s another matter.Thanks,
Josh19. Februar 2019 at 8:40 #44519Hi Josh
Okay lets take a different aproche before those PI’s will be unwillingly flying out of the window!!.
I think, there must be something odd going on in the settings department…
Let us recap, there might be something we have overlooked.
1. On the ‚Mainroom‘ Raspberry Pi 3+ you have Squeezelite, Bluetooth and Multi-squeeze running. You are streaming sound from your USB soundcard and a device connected to the 3.5mm audio jack.You own a 3a 5v power supply wich you are using with your ‚Mainroom‘ Raspberry Pi+
Your ‚Mainroom‘ Pi 3+, was working fine until suddenly the audio jack stoped working.It started working again After a software reinstall. The audio jack worked for aprox. 5 days before it stoped working again.
At the end of January the audio jack still doesn’t work, and you have almost given up on bluetooth to work also. However you do not uninstall the plugin.
2. February: Your installation has changed you are no longer streaming/playing from one Raspberry pi 3+ ‚Mainroom‘ with a USB card and a 3,5mm audio device. The second device is called ‚desk‘ player. The second player also have a defect audio jack. You tried with the same SD card and sound cards with the same result and therefore think that the problem is the software.
3. On the 18th you send me your Pi’s boot report (Demsg) from a Raspberry Pi called ‚Soundsystem‘ properly with new installed software and clearly not the same as the Pi called ‚Mainroom‘. Maybe a third PI??.
A finally one of the first thing I asked you to do was telling me the status of the settings of Squeezelite and Shairport in the Audioplayer tab. On the 15th. you told me that the status was: Active: inactive (dead). also not running.
On the 18th you wrote: I disabled the autostart of Squeezelite and Shairport in the AudioPlayer tab, however they still seem to start and run and the 19th you wrote: I cannot stop squeezelite and shairport (Trying to stop … could NOT stop process – try kill instead) and sometimes kill does not work. When I do manage to kill the processes, once I reload the page they have started again. The checkboxes are unticked.
I now know that there are only one person who can solve the mystery of the sudden death of the auxiliary output!!!
And that person needs to find out who, how and what in the chase of the unstoppable process!! first.
Until then I wish you a happy reinstalling!!
Peter
19. Februar 2019 at 16:49 #44528Hi Peter,
1. On the ‚Mainroom‘ Raspberry Pi 3+ you have Squeezelite, Bluetooth and Multi-squeeze running. You are streaming sound from your USB soundcard and a device connected to the 3.5mm audio jack.You own a 3a 5v power supply wich you are using with your ‚Mainroom‘ Raspberry Pi+
I have one Raspberry Pi 3+ running Max2Play with Squeezebox Server, Multi-Squeeze and Bluetooth. I also recently installed an OpenHAB server on it as well, but that is a completely separate process. The Pi is now called „Smartroom“ and is powered through a proper 5V 2.5A/3A power supply. It is connected to one amplifier through the 3.5mm audio jack, and is also connected to another amplifier through a USB soundcard.Your ‚Mainroom‘ Pi 3+, was working fine until suddenly the audio jack stoped working.It started working again After a software reinstall. The audio jack worked for aprox. 5 days before it stoped working again.
Yes, and I needed to completely format and reflash the SD card. I really don’t want to do this again if possible.At the end of January the audio jack still doesn’t work, and you have almost given up on bluetooth to work also. However you do not uninstall the plugin.
Yes, the audio jack doesn’t work. Bluetooth doesn’t work when going through Squeezebox, so I uninstalled it for a while but the audio jack didn’t start working again. I later reinstalled it.2. February: Your installation has changed you are no longer streaming/playing from one Raspberry pi 3+ ‚Mainroom‘ with a USB card and a 3,5mm audio device. The second device is called ‚desk‘ player. The second player also have a defect audio jack. You tried with the same SD card and sound cards with the same result and therefore think that the problem is the software.
No, I am still using the single Raspberry Pi with multisqueeze (which allows multiple players). I have tried using a different Pi, power supplies and soundcards however these have the same result, so yes, I do think that the problem is the software.3. On the 18th you send me your Pi’s boot report (Demsg) from a Raspberry Pi called ‚Soundsystem‘ properly with new installed software and clearly not the same as the Pi called ‚Mainroom‘. Maybe a third PI??.
The single Pi called „SoundSystem“ is the same Pi I used all along. „Mainroom“ and „Desk“ are just names of the Multisqueeze players.A finally one of the first thing I asked you to do was telling me the status of the settings of Squeezelite and Shairport in the Audioplayer tab. On the 15th. you told me that the status was: Active: inactive (dead). also not running.
On the 18th you wrote: I disabled the autostart of Squeezelite and Shairport in the AudioPlayer tab, however they still seem to start and run and the 19th you wrote: I cannot stop squeezelite and shairport (Trying to stop … could NOT stop process – try kill instead) and sometimes kill does not work. When I do manage to kill the processes, once I reload the page they have started again. The checkboxes are unticked.
Yes, that is correct. I still don’t really understand what the statuses meant when I sent them to you.I now know that there are only one person who can solve the mystery of the sudden death of the auxiliary output!!!
And that person needs to find out who, how and what in the chase of the unstoppable process!! first.
I don’t really know what you meanUntil then I wish you a happy reinstalling!!
If possible, I really don’t want to reinstall everything as it will take me a long time to get everything reconfigured. I can reinstall individual software but ideally I don’t want to get a new image.Thanks
20. Februar 2019 at 15:14 #44533Hi Peter,
Thanks for all the help. I’ll just wait for Heiner to get back to me.Thanks,
Josh21. Februar 2019 at 17:04 #44538Hi Josh,
At this point I understand your main issue is the audio jack not working? I’d recommend trying to burn a fresh image on a separate sd card (if you have not yet, just use the one from the Pi that’s working fine) and checking if the playback still doesn’t work. If this is the case, your audio jack port might just be faulty.
However, behaviour like the audioplayers not being able to be properly shut down and somehow autostarting despite it being unticked indicate that your system might also be impeded by further issues stemming from your customization.
My general recommendation would really be to burn a fresh image. As mentioned you can create a backup of your current one through various channels (burner software, our burner plugin, etc.)
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