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Thank you for your post.
I have just activated our test device with the email adress you bought your license (and have signed up for the forum) with.
Please follow these steps:
Make sure your Max2Play device is connected to the internet.
Delete the license in the Max2Play interface, click „save“ with a blank field
Click on „Settings/Reboot“ again, reenter your license, click „save“.
Check if the green „Activated“ field appears. If not, contact us again for further help.
Maximilian from Max2Play