{"id":20275,"date":"2016-04-20T14:10:10","date_gmt":"2016-04-20T12:10:10","guid":{"rendered":"https:\/\/www.max2play.com\/?p=20275"},"modified":"2016-05-26T16:38:37","modified_gmt":"2016-05-26T14:38:37","slug":"technical-support-wiki-as-new-knowledgebase-available","status":"publish","type":"post","link":"https:\/\/www.max2play.com\/en\/2016\/04\/technical-support-wiki-as-new-knowledgebase-available\/","title":{"rendered":"Technical Support: Wiki as new knowledgebase available"},"content":{"rendered":"<p>[spb_column width=&#8221;1\/3&#8243; el_position=&#8221;first&#8221;] [spb_single_image image=&#8221;20315&#8243; image_size=&#8221;full&#8221; frame=&#8221;borderframe&#8221; intro_animation=&#8221;none&#8221; full_width=&#8221;no&#8221; lightbox=&#8221;yes&#8221; link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; el_position=&#8221;first last&#8221;] [\/spb_column] [spb_column width=&#8221;2\/3&#8243; el_position=&#8221;last&#8221;] [spb_text_block pb_margin_bottom=&#8221;no&#8221; pb_border_bottom=&#8221;no&#8221; width=&#8221;1\/1&#8243; el_position=&#8221;first last&#8221;]\n<p>The Max2Play-Team is happy to announce, that our website now has its own <a href=\"\/en\/wiki\" target=\"_blank\">wiki<\/a>, which is intended to supplement our <a href=\"\/en\/forums\" target=\"_blank\">forums<\/a> as a knowledgebase for the technical support. The new wiki allows us to document any instructions, guidelines and specifications better than before, while the users of Max2Play are going to be able to find their desired information faster. Thereby we hope to ensure a high quality of our technical support.<\/p>\n<p>Our technical support is handled entirely through both our Max2Play forums and wiki to benefit the whole community when technical questions and problems are solved. The user accounts for Max2Play.com and the Max2Play Shop are separated due to technical reasons. It is possible, of course, to use the same email address for registration on both websites.<\/p>\n<p>You can find the wiki in the main menu in the top right corner under &#8216;Help&#8217;.<\/p>\n[\/spb_text_block] [\/spb_column] [spb_text_block pb_margin_bottom=&#8221;no&#8221; pb_border_bottom=&#8221;no&#8221; width=&#8221;1\/1&#8243; el_position=&#8221;first last&#8221;]\n<h4>What does that mean for you?<\/h4>\n<ol>\n<li>If you have questions about Max2Play or if you encounter a bug during the usage of Max2Play, then please visit <a href=\"\/en\/wiki\" target=\"_blank\">our wiki<\/a> first. Perhaps you can already find the solution to your problem there.<\/li>\n<li>If you cannot find the answer to your question in our wiki, please visit <a href=\"\/en\/forums\" target=\"_blank\">our forums<\/a> next.<\/li>\n<li>In our forums, you can either start a new discussion or you can enter an existing forum discussion related to your issue. We will then address it as soon as possible.<\/li>\n<\/ol>\n<p><strong>Are there any topics that you are highly interested in and that should not be missing in our wiki?<\/strong><br \/>\n<strong>Let us know in the comments down below. We appreciate your feedback!<\/strong><\/p>\n[\/spb_text_block]\n","protected":false},"excerpt":{"rendered":"<p>[spb_column width=&#8221;1\/3&#8243; el_position=&#8221;first&#8221;] [spb_single_image image=&#8221;20315&#8243; image_size=&#8221;full&#8221; frame=&#8221;borderframe&#8221; intro_animation=&#8221;none&#8221; full_width=&#8221;no&#8221; lightbox=&#8221;yes&#8221; link_target=&#8221;_self&#8221; width=&#8221;1\/1&#8243; el_position=&#8221;first last&#8221;] [\/spb_column] [spb_column width=&#8221;2\/3&#8243; el_position=&#8221;last&#8221;] [spb_text_block pb_margin_bottom=&#8221;no&#8221; pb_border_bottom=&#8221;no&#8221; width=&#8221;1\/1&#8243; el_position=&#8221;first last&#8221;] The Max2Play-Team is happy to announce, that our website now has its own wiki, which is intended to supplement our forums as a knowledgebase for the technical support. The new wiki allows us to document any [&hellip;]<\/p>\n","protected":false},"author":682,"featured_media":20315,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_total_topic_count_hidden":0,"_bbp_total_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"categories":[187],"tags":[240],"class_list":["post-20275","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-general-en","tag-max2play"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.2 - aioseo.com -->\n\t<meta name=\"description\" content=\"[spb_column width=&quot;1\/3&quot; el_position=&quot;first&quot;] [spb_single_image image=&quot;20315&quot; image_size=&quot;full&quot; frame=&quot;borderframe&quot; intro_animation=&quot;none&quot; full_width=&quot;no&quot; lightbox=&quot;yes&quot; link_target=&quot;_self&quot; width=&quot;1\/1&quot; el_position=&quot;first last&quot;] [\/spb_column] [spb_column width=&quot;2\/3&quot; el_position=&quot;last&quot;] [spb_text_block pb_margin_bottom=&quot;no&quot; pb_border_bottom=&quot;no&quot; width=&quot;1\/1&quot; el_position=&quot;first last&quot;] The Max2Play-Team is happy to announce, that our website now has its own wiki, which is intended to supplement our forums as a knowledgebase for the technical support. The new wiki\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<meta name=\"author\" content=\"Roman\"\/>\n\t<link rel=\"canonical\" href=\"https:\/\/www.max2play.com\/en\/2016\/04\/technical-support-wiki-as-new-knowledgebase-available\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 5.0.2\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"Max2Play - Audiophile Music and Video Player, Headless Setup Raspberry Pi and Odroid\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"Technical Support: Wiki as new knowledgebase available - Max2Play\" \/>\n\t\t<meta property=\"og:description\" content=\"[spb_column width=&quot;1\/3&quot; el_position=&quot;first&quot;] [spb_single_image image=&quot;20315&quot; image_size=&quot;full&quot; frame=&quot;borderframe&quot; intro_animation=&quot;none&quot; full_width=&quot;no&quot; lightbox=&quot;yes&quot; link_target=&quot;_self&quot; width=&quot;1\/1&quot; el_position=&quot;first last&quot;] [\/spb_column] [spb_column width=&quot;2\/3&quot; el_position=&quot;last&quot;] [spb_text_block pb_margin_bottom=&quot;no&quot; pb_border_bottom=&quot;no&quot; width=&quot;1\/1&quot; el_position=&quot;first last&quot;] The Max2Play-Team is happy to announce, that our website now has its own wiki, which is intended to supplement our forums as a knowledgebase for the technical support. The new wiki\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/www.max2play.com\/en\/2016\/04\/technical-support-wiki-as-new-knowledgebase-available\/\" \/>\n\t\t<meta property=\"og:image\" content=\"https:\/\/www.max2play.com\/wp-content\/uploads\/2014\/04\/logo.png\" \/>\n\t\t<meta property=\"og:image:secure_url\" content=\"https:\/\/www.max2play.com\/wp-content\/uploads\/2014\/04\/logo.png\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2016-04-20T12:10:10+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2016-05-26T14:38:37+00:00\" \/>\n\t\t<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n\t\t<meta name=\"twitter:title\" content=\"Technical Support: Wiki as new knowledgebase available - Max2Play\" \/>\n\t\t<meta name=\"twitter:description\" content=\"[spb_column width=&quot;1\/3&quot; el_position=&quot;first&quot;] [spb_single_image image=&quot;20315&quot; image_size=&quot;full&quot; frame=&quot;borderframe&quot; intro_animation=&quot;none&quot; full_width=&quot;no&quot; lightbox=&quot;yes&quot; link_target=&quot;_self&quot; width=&quot;1\/1&quot; el_position=&quot;first last&quot;] [\/spb_column] [spb_column width=&quot;2\/3&quot; el_position=&quot;last&quot;] [spb_text_block pb_margin_bottom=&quot;no&quot; pb_border_bottom=&quot;no&quot; width=&quot;1\/1&quot; el_position=&quot;first last&quot;] The Max2Play-Team is happy to announce, that our website now has its own wiki, which is intended to supplement our forums as a knowledgebase for the technical support. 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